DELIVERY

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Every effort has been made to ensure that products are presented as accurately as possible on our website. Goods are subject to availability. 

 

PLACING YOUR ORDER

Please ensure you double check your postcode, it will delay your order if we have to query an incomplete address. If you have a specific delivery date request, please let us know and we will try our best to accommodate this.

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Payments can be made securely online with Square payments Your privacy and security are assured. Our prices are in Pound Sterling (GBP), which means that international credit card providers and/or banks will determine the exchange rate and may add a processing or administration fee if your order has to be converted to a currency other than GBP.

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Once you have placed your order, you will receive a confirmation email from TUBO; if applicable, you’ll receive a tracking code shortly after your order is dispatched. We aim to dispatch your order within two working days, but if we have any queries (usually due to stock availability or an incomplete delivery address), we will email you and hold your order until we receive a response.

 

PLEASE NOTE

• All orders will only be delivered Monday to Friday. If you order on a Friday after 2pm, during the weekend or over a bank holiday, your order will be processed on the next working day so may take a little longer to arrive,

• We use EVRI or ROYAL MAIL to ensures the safe and swift delivery of your goods to the postal address specified on your order,

• We aim to dispatch all orders within two working day (subject to stock availability),

• Please allow one additional day for deliveries to the Scottish Highlands, Northern Ireland and off-shore islands,

• Tubo wholesale deliver outside of the UK, please get in touch for delivery cost via the 'Contact Us' page.

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CLICK AND COLLECT

When you have finished your online order and prior to payment, select 'collect from store' from the delivery option. Subject to availability, we aim to have your order ready for collection the next working day. We will contact you via email or any contact number you have given on your order, to arrange a suitable collection time.

 

Collection address: TUBO GIFT SHOP, 50 Sadler Gate, Derby, DE1 3NQ